Kristin A. Ingulsrud

Competent handling of a business liability claim

Kristin Ingulsrud at Freeman Mathis & Gary handled a disputed slip-and-fall claim against my small business. Her background in insurance law was evident, and she was effective in navigating the carrier's demands. The outcome was satisfactory, protecting my interests. However, the process felt somewhat impersonal at times. While her recognized expertise is clear, communication sometimes had delays, and updates weren't as proactive as I'd hoped. For a straightforward matter, her competence is solid, but you may need to manage expectations regarding responsiveness. She is knowledgeable in this area of law, but the client experience felt more transactional than collaborative.