Simon Quenby

Competent on insurance claim, but communication was inconsistent

I hired Simon Quenby at Hall & Wilcox to handle a disputed business interruption insurance claim. His background in insurance law, including the recognition he's received in that field, was evident in his grasp of the policy details and the strategic approach he outlined. He successfully negotiated a settlement that covered a significant portion of our losses, which I appreciate. However, the experience was somewhat mixed. There were periods where responses to emails took several days, and at times, updates felt reactive rather than proactive. While the legal outcome was satisfactory, managing expectations around timelines and communication could be improved. For a straightforward insurance matter, his expertise is solid, but be prepared to follow up for status updates.