Shannon S. Frankel

Expert guidance through a complex insurance dispute

I was involved in a significant commercial vehicle accident that left my small business facing a daunting insurance claim denial. The carrier was disputing liability and the extent of damages, and I felt completely overwhelmed. From our initial consultation, Shannon Frankel demonstrated a command of the intricacies of insurance transportation law that was immediately reassuring. She didn't just take my case; she meticulously explained the process, the relevant statutes, and her strategic approach. Her background in litigation was evident as she prepared for every possible argument from the opposing counsel. What truly set her apart was her ability to translate complex legal concepts into clear, actionable steps for me. Shannon's recognition in tax law also proved invaluable, as she adeptly navigated the financial implications of the settlement to ensure the most favorable outcome. After months of her persistent and skilled advocacy, we achieved a settlement that not only covered all repair costs and lost revenue but also exceeded my expectations. Shannon is a sharp, dedicated attorney who fights tirelessly for her clients. Her professionalism, deep expertise in her practice areas, and personal commitment make her an exceptional advocate in Charlotte.