Robert M. Ben

Competent handling of my car accident case

I hired Mr. Ben after a rear-end collision left me with significant back injuries. His seven years of experience in personal injury litigation were evident; he was knowledgeable about Florida's statutes and the insurance negotiation process. The recognition he's received in this field is well-founded regarding legal strategy. My case settled for a fair amount, which was the primary goal. However, the experience had some notable frustrations. Communication was inconsistent—there were periods of several weeks where I received no updates unless I initiated contact, and responses to emails were often brief. While I understand attorneys are busy, clearer timelines and more proactive updates would have greatly reduced my anxiety. The administrative side at the firm also felt slow at times, with document processing taking longer than I expected. In summary, Mr. Ben is a capable lawyer who achieved a good result, but the client service and communication aspects of the representation felt merely adequate. For someone who needs strong legal counsel and can manage a somewhat hands-off communication style, he is a solid choice.