Madison Mackay

Competent on employment law, but communication could improve

I hired Madison Mackay at Joslyn Law Firm for guidance on a wrongful termination case here in Columbus. My former employer had dismissed me after I raised concerns about workplace safety, and I needed someone who understood Ohio employment law. Madison’s background, particularly her focus on employment litigation, was the primary reason I chose her. She demonstrated a solid grasp of the legal issues and provided clear, practical advice on the strengths and weaknesses of my potential claim. Her analysis was thorough and she managed the initial filings professionally. However, the experience was not without its frustrations. There were several instances where responses to my emails took longer than I expected, sometimes stretching to a full business week, which left me feeling anxious about the progress of my case. While she was always prepared and knowledgeable during our scheduled meetings, the day-to-day communication felt somewhat lacking. For straightforward legal matters, her competence is evident, but if you require frequent updates or have a lower tolerance for waiting on replies, you might find the process a bit trying. She is a capable attorney, especially for someone with one year of experience, but the client service aspect could be more consistent.