Lutz Martin Keppeler

Expert guidance through a complex data breach incident

Our mid-sized e-commerce company faced a significant data security incident involving a potential breach of customer payment information. The situation was stressful and required immediate, knowledgeable legal navigation. We engaged Lutz Martin Keppeler of Heuking based on his specific recognition in Data Security and Privacy Law. From our initial consultation, his deep expertise in both the technical and legal facets of IT law was evident. He provided a clear, structured action plan that addressed our immediate notification obligations under various state laws, guided our internal forensic investigation, and helped us manage communications with regulators. His advice was not just legally sound but also pragmatic, focusing on mitigating business impact while ensuring full compliance. The fact that he is recognized by Best Lawyers in this niche field gave us immense confidence. While his strategic counsel was invaluable, there were occasional delays in receiving draft documents, which added some pressure to our internal timelines. Overall, Lutz Martin’s command of this complex area of law was instrumental in resolving a potentially catastrophic situation for our firm. We emerged with a stronger compliance framework and a much clearer understanding of our data governance responsibilities. I would confidently recommend his services to any business operating in the digital space.