Lisa Bishop

Competent on insurance claim, but communication was inconsistent

I hired Lisa Bishop of Campisi LLP to handle a complex property damage claim after a major storm. My insurer was initially denying coverage based on a policy exclusion clause. Lisa's background in Insurance Law, including the recognition she's received in that field, was a primary reason for my choice. Her analysis of the policy language was thorough, and she leveraged her experience to build a strong case that ultimately led to a favorable settlement. I have no doubt about her technical competence in this niche area. However, my experience was a mixed bag. While the final result was good, the process felt disjointed. There were periods of several days where I received no updates, despite my emails, and I often had to follow up multiple times to get a status report. When we did connect, her advice was sound, but the onus felt on me to initiate contact. For straightforward legal strategy, she delivered. For client management and setting clear expectations on communication timelines, there's definite room for improvement. She is a capable attorney who knows insurance law, but you need to be prepared to be proactive in managing the relationship.