Katie Myers

Competent and knowledgeable, but communication could improve

I hired Katie Myers at Phelps Dunbar to assist with a complex commercial property insurance claim after significant storm damage to my business. With her 16 years of experience and specific recognition in Insurance Law, I was confident in her technical expertise, which was confirmed. Her analysis of the policy language and the carrier's obligations was thorough, and her background from LSU Law and deep New Orleans roots were evident in her understanding of local nuances. The outcome of the claim negotiation was ultimately satisfactory. However, the experience was not seamless. There were periods where responses to emails took several days, and updates on the negotiation process were sometimes sparse, requiring me to follow up. While I appreciate that a recognized attorney like Katie, noted by Best Lawyers since 2023, has a demanding caseload, clearer communication about timelines and more proactive status reports would have significantly reduced my stress. She is undoubtedly a skilled practitioner in her field, but the client service aspect felt just adequate. For straightforward legal matters where her insurance law acumen is paramount, she is a solid choice, but be prepared to manage your own expectations regarding responsiveness.