Karla Olvera

Competent in Administrative Law, but communication could improve

I hired Karla Olvera to assist with a complex zoning variance appeal after my small business expansion was denied by the local licensing board. Her profile, noting her recognition in Administrative Law, was a key factor in my decision. Over the course of our engagement, Karla demonstrated a solid understanding of the procedural intricacies involved. Her two-plus years of focused experience in this niche area were evident as she navigated the filing deadlines and hearing protocols efficiently. Ultimately, we achieved a modified approval, which was a satisfactory outcome given the circumstances. However, the experience felt somewhat transactional. There were periods of several days where I received no response to my emails, leaving me to wonder about the status. While she was always prepared for our scheduled meetings, I sometimes felt I had to proactively seek updates rather than receiving them routinely. For straightforward administrative procedures, Karla Olvera at OLIVARES is a capable attorney who knows the Philadelphia regulatory landscape. My expectations for clear, consistent communication throughout the process, however, were only partially met. She is competent and gets the job done, but the client experience aspect felt just adequate.