Justin Martin

Competent on health insurance claim, but communication was inconsistent

I consulted Justin Martin at Lerners LLP regarding a complex health insurance denial for a specialized treatment. His background in both Health Care and Insurance Law, including the recognition from Best Lawyers, was evident. He understood the nuances of my policy and the medical necessity arguments immediately. The initial strategy he outlined was sound, and he successfully negotiated a partial settlement with the insurer, which we accepted. However, the experience was marked by significant delays in communication. There were periods of several days where my emails went unanswered, and updates on the negotiation timeline were vague. While the legal outcome was ultimately adequate, the process felt disjointed. For straightforward matters, his expertise is clear, but clients should be prepared to manage expectations around responsiveness. His knowledge of the intersecting regulations in this field is solid, but the client service aspect could be more consistent.