Juliet McBride

Competent health care counsel, but communication could improve

I engaged Juliet McBride at Holland & Knight to assist my small medical practice with a complex contractual dispute with a large hospital network. With her 17 years of experience and recognition in Health Care Law, I was confident in her technical expertise, which was confirmed. She clearly understood the nuances of provider agreements and regulatory compliance. However, the experience was a mixed bag. While the legal strategy she developed was sound and ultimately led to a satisfactory settlement, there were significant delays in communication. Responses to emails often took several days, and it was sometimes difficult to get clarity on next steps without multiple follow-ups. For the premium associated with a firm like Holland & Knight, I expected more proactive updates and a smoother client interface. Juliet is undoubtedly knowledgeable—her background from Texas Southern University and her Best Lawyers recognition are well-earned—but the service aspect felt just adequate. She resolved our issue competently, but the process lacked the seamless client experience I anticipated.