Jonathan Lim

Competent on insurance claim, but communication was inconsistent

I hired Mr. Lim at Fasken to handle a complex property damage claim that my insurer was unfairly denying. His background in Insurance Law was evident; he understood the policy intricacies and the tactics the insurance company was using. His recognition in this specific field gave me confidence. Ultimately, we reached a settlement that covered most of my losses, which I appreciate. However, the experience was mixed. There were periods where I wouldn't hear updates for weeks, and responses to my emails were sometimes delayed. While his legal analysis was sound, managing client expectations and maintaining consistent communication could be improved. For straightforward legal expertise on an insurance matter, he is capable, but be prepared to follow up proactively on the administrative side of your case.