Ian R. Macdonald

Competent but communication could be more consistent

I engaged Ian Macdonald at Greenberg Traurig to assist with a complex commercial lease negotiation for my small business in Atlanta. With his nine years in general practice, he was clearly knowledgeable about the contractual nuances and local Georgia regulations. His analysis of the landlord's proposed terms was thorough, and he identified several potential liabilities I had missed. The final agreement was solid, protecting my interests adequately. However, the experience felt somewhat transactional. There were periods of several days where I received no updates, requiring me to follow up, and responses, while accurate, were sometimes brief. For the premium associated with a firm like Greenberg Traurig, I expected more proactive communication and a clearer timeline at the outset. Ian is undoubtedly a capable attorney who delivered on the core legal work, but the client service aspect felt just adequate. He is a good choice for straightforward matters where you are prepared to manage the process, but for those seeking high-touch guidance, you might want to set very clear expectations on responsiveness from the start.