Emma B. Glazer

Competent defense, but communication could improve

Emma Glazer represented my hospital in a recent medical malpractice suit. Her knowledge of the specific legal landscape for defendants in New York was evident, and her Cardozo education and the firm's reputation were reassuring. She successfully navigated the pre-trial motions, and the case was ultimately dismissed, which was the outcome we needed. However, the experience felt somewhat transactional. While she is clearly recognized in this field, as her profile indicates, there were periods where updates were sparse unless I initiated contact. Responses to emails sometimes took several business days. For straightforward defense work, she is capable and gets results. For clients who prioritize frequent, proactive communication and a more collaborative feeling throughout the process, expectations might need to be managed. Her legal strategy was sound, but the client service aspect was merely adequate.