Eleanor B. Ellie Atkins

Competent trademark work, but communication could improve

I engaged Eleanor Atkins at McDermott Will & Schulte to handle a trademark opposition for my small tech startup. Her background in trademark and copyright law, including the recognition she's received in intellectual property, was a primary reason for our selection. Over the course of the matter, her legal strategy was sound. She conducted thorough research on the conflicting mark and provided a clear analysis of our options, which ultimately led to a favorable settlement. Her 11 years of experience were evident in her grasp of the procedural nuances. However, the experience was not without its frustrations. Response times to emails were often slower than expected, sometimes taking several business days, which created anxiety during time-sensitive phases. While her counsel was always accurate when received, the process felt less collaborative than I had hoped; I sometimes felt I had to prompt for updates rather than receiving proactive communication. For straightforward legal work, she is undoubtedly capable and knowledgeable in her field, particularly with the complexities of trademark and false advertising matters. For clients who prioritize constant communication and hand-holding, setting very clear expectations at the outset would be advisable.