Amy MacDonald

Expert guidance through a complex software licensing dispute

Our company faced a high-stakes dispute with a major vendor over a failed software implementation, involving significant financial exposure and potential operational disruption. We engaged Amy MacDonald at Manatt, Phelps & Phillips based on her dual recognition in both Commercial Litigation and Technology Law. This combination proved invaluable. Amy immediately grasped the intricate technical details of the contract and the platform's shortcomings, translating them into a powerful legal strategy. Her approach was methodical and strategic from the outset. She guided us through every stage with clear, pragmatic advice, avoiding unnecessary escalation while preparing a formidable case. Her deep understanding of both the legal precedents in commercial disputes and the nuances of technology agreements gave us a decisive edge. The matter was resolved through a negotiated settlement that not only recovered our substantial initial investment but also secured favorable terms for transitioning to a new solution. Amy’s professionalism, calm demeanor under pressure, and sharp legal mind were instrumental in achieving this optimal outcome. We are deeply grateful for her exceptional service.